How to Find Best Buy Store Locations and Customer Service Near You

Estimated reading time: 10 minutes

Key Takeaways

Best Buy operates over 1,000 locations across the US and more than 170 in Canada.
Store locator tools provide real-time maps, search filters, and store details for fast navigation.
Specialized services include Geek Squad technical support, business consultations, curbside pickup, and more.
Membership programs like My Best Buy and Totaltech offer exclusive pricing and enhanced warranties.
Check real-time inventory and plan appointments online for a seamless experience.
Best Buy provides a price match guarantee and customer-first return policies.

Find Your Nearest Best Buy Store
Best Buy Store Details
Best Buy Locations By Region
Special Store Types
Planning Your Visit
Best Buy Deals Near You
Best Buy Membership & Programs
Customer Support Options
Store Policies at a Glance
Best Buy Mobile App Features
FAQ

Find Your Nearest Best Buy Store

Interactive Store Locator Map

Best Buy’s interactive store locator provides real-time geolocation and displays all nearby stores within a 5-mile (8-kilometer) radius. The map showcases:

Store addresses & phone numbers
Operating hours, services, and drive times updated with real-time traffic
Navigation in both miles and kilometers

On bestbuy.com, your device GPS pinpoints your exact location, giving quick access to local tech support—ideal for business travelers and entrepreneurs on the go.

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Search Functionality

Quickly find stores by entering your zip code, city, or state. The system produces prioritized results with distances, making it easy for businesses to plan multiple pickups or field team visits.

For example, a search for “California” returns over 150 stores; “90210” targets Beverly Hills within a 10-mile (16-kilometer) radius. The search algorithm optimizes for both proximity & store capacity.

Filter Options

Advanced filters let shoppers and business owners refine search results by services such as Geek Squad, Apple Shop, Pacific Sales, Best Buy Mobile and more—14 categories in total.

Example: Need Geek Squad for on-site service? The filter ensures you only see stores with certified tech support and specialized counters.

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List View Alternative

Browse all locations in a sortable list by distance, customer ratings, and service availability. Every entry shows:

Exact address and phone number
Operating hours and specializations
Miles/kilometers from your location & service icons for business needs

Perfect "at-a-glance" format for B2B shopping routes or team tech walks.

Best Buy Store Details

Store Hours

Most stores open at 10:00 AM and close at 9:00 PM Mon-Sat; Sundays 11:00 AM to 8:00 PM. Holiday, Black Friday, and seasonal periods may see extended hours.

Black Friday: opening as early as 5:00 AM; closing 10:00 PM or later
Major US holidays: hours may change—always verify online

Consider advanced cloud offerings for your workflow during these peak times: AWS Complete Guide

Available Services

Geek Squad support: computer repair, smartphone fixes, home theater install, data recovery
Curbside pickup: order online, pick up outside in 15–30 mins—essential for busy business owners
Trade-in programs: immediate quotes for electronics, quick payment, or store credit

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Shopping Experience

Try before you buy: in-store demo stations for laptops, smart home tech, TVs, and more.

On-site consultations for network setup, business solutions, software, and security—tailored to your specific needs.

For business efficiency, see how solutions like Workday can integrate with your office tech plans.

Best Buy Locations By Region

United States

Over 1,000 US locations—largest presence in California (150+), Texas (100+), Florida (85+). Flagship stores:

NYC, Los Angeles, Chicago: 40,000+ square feet (3,716 sq. m.) with dedicated business sections and enhanced Geek Squad.

Canada

170+ stores nationwide. Bilingual support in English & French; major clusters in British Columbia (35+) & Ontario (60+).

Special services: electronics recycling, currency exchange for US shoppers, cross-border delivery.

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Featured Locations

Recent upgrades in Austin, TX and Portland, OR feature:

Expanded smart home & gaming sections
Professional audio/virtual reality demo zones
Business consultation lounges & workspace demos

Special Store Types

Best Buy Mobile

Mall-based locations, 2,000–3,000 sq. ft. only for mobile devices, plans, repairs, and accessories.

Carrier representatives on site
Same-day device setup, business plan management, corporate deals

*See analysis of Nokia Clear Phone and future smartphone possibilities!*

Best Buy Outlet

Outlet stores offer open-box/clearance electronics at 10–50% off regular prices. Great for startups & small companies seeking value!

Certified/tested returns, display models, last year’s tech – with warranties
Bulk and backup purchases for businesses

Pacific Sales Kitchen & Home

Premium in-store department for luxury kitchen appliances (Sub-Zero, Wolf, Viking) and commercial-grade solutions for business and hospitality.

Design consultations, bulk deals for hotels/offices/restaurants
Exclusive products with professional guidance

Planning Your Visit

Before You Go

Check inventory online for real-time stock refresh every 15 mins
Reserve items for in-store pickup in 1 hour
Schedule Geek Squad appointments up to 14 days ahead

At The Store

Standard layouts – clear signage, product “zones”
Customer service desks near entrances for returns, exchanges, questions
Range of checkout options: staff, self-checkout (under $200), and contactless/Mobile wallet

COVID-19 Safety Measures

Enhanced cleaning, air filtration, sanitizing stations, and social distancing
Store-specific rules: call ahead or check online for latest health requirements

Best Buy Deals Near You

Current Local Promotions

Weekly clearance, special market pricing, and geographic offers
Seasonal events: Aug. Back-to-School, Nov. Black Friday, Jan. Post-Holiday—up to 60% off select gear

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Weekly Ads

Digital ads released every Sunday
Interactive: check store-level pricing, inventory, and deals in the mobile app
Email and push alerts for targeted categories, volume discounts, or business-specific promos

Best Buy Membership & Programs

My Best Buy Membership

No annual fee—accounts ready in 5 min, instant member pricing on first purchase
Rewards: 1 point/$1; extended returns; early access to big sales
Link multiple employees on a single account for business purchasing and rewards

Best Buy Totaltech

$199.99/year: unlimited Geek Squad, exclusive pricing, extended warranties
Install, setup, troubleshooting—all tech, all year
Member-exclusive product launches, shopping hours, and education

Compare with top cloud support: AWS Services Guide

Student Deals

College discounts: up to 10% off with SheerID verification (2–3 days processing)
Laptop, software, accessories savings—including academic/professional packages

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Customer Support Options

In-Store Support

Returns, exchanges, warranty help—5–10 mins for most transactions
Personalized demos, product compatibility checks, business account setup

Geek Squad Services

Diagnostics from $39.99; repairs, installation, corporate agreements for B2B
Virus removal, software install, network setup—30 mins to several days depending on task
Priority scheduling for business contracts

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Online to Store Integration

Order status: instant SMS/email updates from order to pickup
Most pickups ready in 1–2 hours; up to 4 hours during high volume periods
Streamlined for teams picking up from multiple locations on a single order

Store Policies at a Glance

Return Policy

Most electronics: 15 days; Appliances: 30 days; Credit card holders: 45 days
Receipt, ID, and original accessories/packaging required
Restocking: drones (25%), special orders (15%), some appliances (10%)
B2B accounts may get extended returns/fee waivers

Price Match Guarantee

Matches identical products at Amazon, Walmart, Target, Costco and local dealers—ad proof and model verification required
Available in-store and online

Gift Cards and Store Credit

$15–$500, no expiration/fees
Physical and instant email options—mobile wallet compatible
Store credit for returns without card; instant digital balance updates

Best Buy Mobile App Features

Store-Specific Features

Barcode scanning for price and review checks
Deal alerts and app-based exclusive offers
Business customers use scanning for procurement price checks during vendor meetings

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Location-Based Services

Built-in GPS: turn-by-turn navigation to chosen store, live traffic, ETA
Pickup tracking, parking instructions, curbside notifications per store
Flexible search: service filters, custom hours, miles/km display

Image suggestion: A split-screen smartphone showing the Best Buy mobile app’s store locator map on the left side and detailed store information with services and hours on the right side, with GPS navigation arrows and distance markers visible.

At Citipen, we understand that finding the right technology solutions and reliable customer service represents a critical component of business success and personal productivity. Best Buy’s comprehensive store network and service offerings provide the technological foundation that small businesses, entrepreneurs, and individuals need to stay competitive in today’s digital economy. Whether you’re upgrading your business infrastructure, seeking technical support, or exploring new technology opportunities, knowing how to efficiently access Best Buy’s resources can significantly impact your operational effectiveness and growth potential.

FAQ

How do I find the closest Best Buy store?

Use Best Buy’s Store Locator for real-time map and search tools, or download the mobile app for GPS-based directions.

How can I know if a specific product is in stock before I visit?

Search the product online and enter your zip code to check “Pick Up Today” eligibility and real-time inventory for any location.

What business services does Best Buy offer in-store?

Geek Squad tech support, IT consultations, bulk and business purchasing programs, B2B returns and support, commercial appliances, and financing.

Are there special Best Buy locations for mobile and outlet shopping?

Yes. Best Buy Mobile stores focus on phones and plans; Outlet stores offer discounts on open-box and clearance items.

What is the Best Buy price match guarantee?

Best Buy matches competitor prices on identical products upon request—see their full policy on the official page.